Your privacy is important to us.
We inform you that Find Your Realty Property Finders™ with business address at Avinguda Meritxell, 72, Casa Carrera, Office 1.9, AD500 Andorra la Vella, Principality of Andorra, with VAT number F143759J and Commercial Register number 925643J, is the owner of this website.
Find Your Realty is a real estate agency in the Principality of Andorra that offers professional services in real estate advice and consulting, brokerage in sales, investment, and comprehensive real estate management.
We handle our clients’ data and personal information responsibly. This is crucial for our reputation and business development. The following privacy policy provides detailed information on the type of information we collect when you visit our website, how we use this information, and how you can control its use.
Types of collected information
The type of information you voluntarily and consciously provide to us through the online forms on our website, or during a phone call or visit to our office, solely depends on the information you have expressly provided.
The data required to fulfill information requests usually include the contact person’s name, email address, and sometimes a contact phone number.
Once we have established initial contact, we may request more information about you, such as your nationality, the reason for your request, the purpose of the purchase or sale, and the channel through which you contacted us (press, real estate portals, search engines, or referrals). It is important to note that this information is necessary to provide you with better service and experience, as well as for future clients.
As a regulated entity, our company is subject to the Law on the Prevention of Money Laundering and Financing of Terrorism. Therefore, when the real estate transaction negotiations begin, we will request your identification information and documentation from the outset. You will need to complete a KYC (Know Your Customer) client identification questionnaire and provide us with information about the origin of the funds for the purchase of the property in which you are interested in buying, investing, or renting. Compliance with the security of all transactions is paramount.
In all cases, if necessary, we may request additional necessary information to strictly comply with legal requirements for the Prevention of Money Laundering and Financing of Terrorism.
You always have the right to refuse to provide identification and documentary data, but the consequence of your refusal may result in the cancellation of the operation and a possible report to the Financial Intelligence Unit of Andorra (UIFAND) through a Suspicious Operation Report (DOS).
The collection of information through “cookies” is completely anonymous and serves only statistical purposes (such as the number of pages visited on our website, the type of search engine used, your preferred language, visit duration, bounce rate, etc.).
We will analyze this data solely for the purpose of implementing improvements to our website, providing a better experience for you and all future visitors.
Use of information
All the personal data you provide us will be registered in the file for which Find Your Realty Property Finders™ is responsible. Your data will be treated in a completely confidential manner and will remain in our files only as long as your account is active or until you request a change in its treatment, or if required or demanded by the Law.
We may contact you by phone or email to offer new properties that meet your previously voluntarily provided requests when you first contacted us. This data will be treated responsibly and under the current data protection laws in the EU. If you need more information, you can send us an email at info@findyourrealty.com.
We will only send you information that corresponds to the type of properties you have expressly requested. We will also provide you with the option to choose the type of communications you want to receive. In any case, you can unsubscribe from all communications by sending an email to info@findyourrealty.com.
We protect your information.
Find Your Realty has strict security policies that ensure your data is protected in certain usage situations. This data has been registered in the file owned by Find Your Realty Property Finders™ with completely restricted access.
Find Your Realty will not provide or transfer your personal information to third parties without your prior express consent, unless required by law or if we believe that the disclosure of this information is absolutely necessary to protect our rights and the rights of third parties.
We will take the necessary measures in any case of violation of this privacy policy.
Find Your Realty declares that it has implemented all necessary and appropriate security measures established in Regulation (EU) 2016/679 and Royal Decree 1720/2007 of December 21, which approves the Regulation for the development of the Data Protection Law, which establishes all technical means within your reach to prevent the loss, alteration, misuse, unauthorized access, or theft of the data you provide us.
Collection of personal information.
When you visit our website and communicate your desire to receive information related to a property or service, we will request specific information from you (see the section Types of collected information) through our online forms, if available.
We will only use your identifying data to respond to your requests or inquiries and also to inform you in the future about other properties or services that you expressly requested voluntarily in the past, but you will always have the option to unsubscribe from any communication received from Find Your Realty.
The information collected through the forms on our website (when available) and our website uses cookies (which are small files installed in your browser each time someone accesses our website for the first time). The main purpose of these cookies is to identify users’ browsing habits but anonymously and solely for the purpose of providing you with a better online experience each time you return to our website. It should be noted that cookies do not harm your devices.
Cookies can be accepted, deleted, or blocked as desired. If you do not want cookies to be installed, you can easily disable this option in your regular browser. However, you should be aware that if you delete or block cookies, there is a possibility that some functionalities and access to certain information on our website may not work correctly or in the most satisfactory manner.
The information collected by cookies is done completely anonymously and is not absolutely identifiable unless the user allows it. Some of the cookies we use are from Google Analytics, and the collection of this information is the sole responsibility of Google. Find Your Realty does not have access to the precise information of each user, only to the aggregated data provided by Google, without being associated with an IP address. Likewise, it is Google who decides the purpose and use of this collected information, as well as the operation and duration of the cookies in the browser.
We use the information collected by Google Analytics to implement improvements to the website to enhance the user. You can delete, remove, enable, and also manage cookies by configuring your usual browser:
See more information about Chrome
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Find Your Realty considers personal information to be information that identifies a specific individual, excluding encoded or anonymous information, as well as publicly available data.
Who do we share information with?
We will only disclose information when we have an obligation or need to share it to fulfill the aforementioned purposes and comply with the law. These may include data transfers to public administrations, the Department of Justice, and technology providers, including cloud computing service providers.
Your rights
You have the right to object to the processing of your data at any time and exercise your rights of access, rectification, portability, erasure, and opposition by sending a written communication to the email address info@findyourrealty.com. You can change your preferences at any time.
If there are any changes to our privacy policy, they will be automatically reflected on our website, and we will also notify you by email.
We appreciate you reading our privacy policy and want to assure you that your personal data is protected.
